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Refund Policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase. 

To initiate a return, please contact us at 0995-272-9189 . We will provide you with instructions on how to return your product for a full refund, excluding any shipping and handling fees.

Please note that we can only accept returns for products that are unused, unopened, and in their original packaging. We do not accept returns of opened or used products.

Once we receive your return, we will process your refund within 5-7 business days. Please allow an additional 2-3 business days for the refund to be sent via the requested platform.

If you received a damaged or defective product, please contact us immediately so we can resolve the issue.

 

If you have any questions or concerns about our refund policy, please contact us at 0995-272-9189.

Note: SkinEase reserves the right to modify this refund policy at any time without prior notice.

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