Refund Policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase. 

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To initiate a return, please contact us at 0995-272-9189 . We will provide you with instructions on how to return your product for a full refund, excluding any shipping and handling fees.

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Please note that we can only accept returns for products that are unused, unopened, and in their original packaging. We do not accept returns of opened or used products.

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Once we receive your return, we will process your refund within 5-7 business days. Please allow an additional 2-3 business days for the refund to be sent via the requested platform.

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If you received a damaged or defective product, please contact us immediately so we can resolve the issue.

 

If you have any questions or concerns about our refund policy, please contact us at 0995-272-9189.

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Note: SkinEase reserves the right to modify this refund policy at any time without prior notice.